CNA:CNA

Job Title: Nationally Certified Medical Assistant/Optometry

City/State: Juneau, Alaska

Shift: M-F 8-5, 8 Hour Days, 08:00:00-16:00:00

Contract Length: 91 weeks

Start Date: 05/18/2026

Job Description:

This position supports eye care services to patients of all ages. This position requires/develops skills as an optometry assistant including optical and imaging duties through on-the-job and self-training modules. Customer service, attention to detail, clear communication, and timely documentation are essential for this position.

Responsibilities:

• Room and screen patients for the providers, perform optical and point of care lab testing.
• Accurately document in a timely manner.
• Assist patients with optical orders: optical benefits verification, frame selection, measurements, order entry, payment collection, order verification, dispensing (glasses and contacts) in-person or by mail, adjustments, repairs, and warranty replacements.
• Assist with inventory management: ordering, cleaning, returns, and frame placement.
• Assist with approval and reconciliation of invoices for timely payment.
• Acquires ocular imaging: photos, ocular coherence tomography, visual fields, topography.
• Enters images into medical record for provider review.
• Assist with triage, tracking, and scheduling of referred, recalled, or diabetic patients.
• Assist with phones, directing/answering patient questions, and paperwork.
• Work with Referral Care Coordinators, providers, and/or clinics to facilitate patient referrals.
• Order and maintain office and medical supplies.
• Always maintain patient confidentiality.
• Work collaboratively to meet the needs of the patients and organizational goals.
• Other duties as assigned.

Requirements:

• High School Diploma or GED
• National MA certification required
• One year of medical assistant experience
• BLS certification
• Flu vaccine required